Exercising Leadership in Client Relationships

When Bevin W. Wall, Attorney at Law was opened as a general practice law office in Newport, North Carolina in 1989, the initial philosophy of the firm was quickly settled.

The Town of Newport, North Carolina is known as "The Town with Old Fashioned Courtesy". As one of, then, two lawyers in town, and returning to his home town to practice, it was clear that "word of mouth" would be the primary referral source for business.

In a small town, regardless of the client's legal need, it became obvious that the practice of law was the act of listening to people's concerns and helping them pursue the best course of action for their particular concern. Thus, "We listen" is often cited as a key attribute of our law practice.

But, over time it was obvious that more than just listening was needed. The second key aspect distinguishing this firm from others was "Leadership".

The search for how to bring leadership to bear on client relationships required a nexus of professional development (Exercising Leadership in Law), experience (Exercising Leadership in Client Relations) and community and world service (Exercising Leadership in Community).

Exhaustive research and training resulted in the establishment of The Rotary Leadership Institute (Zone 33 Division) in 2004, a facilitation-based training program for prospective Rotary Club leaders that now serves a population of 35,000 Rotarians from South Carolina to Washington DC. As one of the founders of that organization, co-developer of the facilitation training program, and co-developer and editor of materials used in over 100 countries for that program, the understanding of how people listen, learn, and express their needs was paramount to that process. This has been learned and is now being communicated to others for use in their business, profession, civic and personal lives.

It is the bringing of those understandings and skills to the practice of law, and the building of client relationships based on that model that is what we mean by "Exercising Leadership in Client Relations". To help people you have to understand what they want and need, and then have the legal expertise to get there.

Exercising Leadership in Law, Client Relationships & Community for over 20 Years